Satechi Reviews

Satechi.net is a platform that offers a wide range of tech accessories. Their diverse product range includes items such as keyboards, headphones, speakers, cables, adapters, docking stations, and charging devices. Customers can find a variety of innovative and practical solutions for their tech needs on this website. Some of the popular products on Satechi.net include the Dual Dock Stand - Docking Station with NVMe SSD Enclosure, 200W USB-C 6-Port GaN Charger, Triple 4K Display Docking Station, Thunderbolt 4 Multimedia Pro Dock, and the Stand & Hub For Mac Mini / Studio With NVMe SSD Enclosure. These products are designed to enhance the user experience and provide effective solutions for various tech needs. Satechi.net also offers free shipping within the US on orders over $40. It's a one-stop-shop for modern, durable, and effective accessories for iPhone, Mac, Android, or PC.

Satechi.net offers multiple payment methods for the convenience of its customers. Accepted payment methods include credit card payments, Paypal, Google Pay, and Apple Pay on compatible devices and browsers. When an order is placed on the website, credit card numbers are encrypted using 240 bit encryption. They are only decrypted after they reach the computer. They are not held in clear text on any web site. When a purchase is returned, refunds will be applied to the original method of purchase. Items must be in new condition including all accessories and packaging. Satechi provides a free return shipping label for customers in the US. International orders will not be refunded for failure to pay import duties, taxes or fees. Refunds are limited to the total amount paid. For any other questions or inquiries, customers are advised to contact Satechi directly.

Satechi.net has a 30-day return policy. Items purchased from Satechi may be returned within 30 days of purchase for a refund of the item price for any reason. To return an item, contact Satechi with your order number to receive a Return Authorization Number (RMA). Returns without a valid RMA will not be refunded. Refunds will be applied to the original method of purchase. Items must be in new condition including all accessories and packaging. Satechi will provide a free return shipping label for customers in the US. Shipping costs are non-refundable. International orders will not be refunded for failure to pay import duties, taxes or fees. Refunds are limited to the total amount paid.

In terms of the shipping policy, for shipping quotes (international, expedited, overnight, 2-day, etc), place the items you would like to purchase in your cart, go to your cart, then click "Proceed to Checkout". Enter your shipping address and the shipping rates will automatically generate based on the item's weight and the delivery location. Orders are processed within two business days. Satechi is not responsible for delays in shipping caused by extraneous factors (such as weather, inspections, incorrect addresses, labor disputes, and/or transportation problems). Satechi cannot be responsible for lost or damaged packages. Orders shipped outside of the United States may be subject to import taxes, customs duties, fees, and/or VAT (Value Added Taxes) levied by the destination country. You are responsible for paying any taxes, duties, customs fees, and/or VAT charged by your government, as Satechi has no control over these charges and cannot predict what they may be. International orders will not be refunded for failure to pay import duties, taxes or fees.

Satechi also offers a 1-year warranty. All items purchased from Satechi will be replaced at Satechi’s discretion with the same or similar product if found to be defective in materials or workmanship within one year of purchase. Proof of purchase is required and must include item(s), price, date of purchase, and seller. Customers outside of the US will be responsible for shipping the defective unit back. Warranties do not cover misuse, unauthorized modifications, external causes such as acts of nature or shipping hazards, operation outside of the intended use, or damage caused by accident, or abuse of the product. Neither does the warranty cover normal wear and tear, or damage to any non-Satechi product used in connection with the product.

Satechi Customer Service can be reached via their contact phone number: 858-268-1800. For questions regarding products, order delivery, or returns, it's recommended to have your order number available when calling. Additionally, you can visit the Customer Support section on the Satechi website for more information on Orders & Payments, Shipping & Delivery, Technical Support Articles, and Refunds & Returns. If you can't find what you're looking for, there's an option to Submit a request on their website.

Based on the information available, Satechi.net has received mixed reviews from customers. The overall rating on Trustpilot is 2.1, with 75% of the reviews being 1-star. Customers have expressed dissatisfaction with the customer service and product quality. Some customers reported that their products stopped working shortly after purchase and the company was slow to respond or did not offer a replacement. However, there are also positive reviews where customers praised the after-sale service. One customer mentioned receiving a replacement unit within 48 hours after reporting an issue. Please note that these reviews are subjective and experiences may vary. It's always a good idea to do thorough research before making a purchase.

The best-selling products on Satechi.net include the 145W USB-C 4-Port GaN Travel Charger and the Stand & Hub For Mac Mini / Studio With NVMe SSD Enclosure. These products are popular among customers for their modern, durable, and effective design. They are compatible with iPhone, Mac, Android, and PC. The Stand & Hub For Mac Mini / Studio With NVMe SSD Enclosure is priced at $99.99, while the 145W USB-C 4-Port GaN Travel Charger is available for $119.99. Satechi offers free shipping within the US on orders over $40. Please note that prices and availability are subject to change. It's recommended to check the Satechi website for the most accurate and up-to-date information.

Yes, Satechi offers a 1-year warranty on all their products.

Items purchased from Satechi may be returned within 30 days of purchase for a refund of the item price for any reason.

To obtain shipping quotes, you can add the desired items to your cart, proceed to checkout, and enter your shipping address. Shipping rates will be calculated based on the weight of the item and the delivery location. Satechi's orders are processed within two business days.

If a product is found to be defective in materials or workmanship within one year of purchase, Satechi will replace it with the same or a similar product at their discretion. Proof of purchase is required, including item(s), price, date of purchase, and seller.